Service Uptime Guarantee in Hosting
We guarantee 99.9% service uptime for each hosting account on our web servers. We take advantage of a high-tech cloud Internet hosting platform where every single part of the hosting service is handled by a different group of servers, thus if one machine fails, the remaining ones inside the cluster will take over immediately. The cloud platform also lowers the overall load drastically, and so the web hosting service is far more stable compared to a service through which everything runs on a single machine and your sites are going to perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will remain online no matter what. Hardware and software firewalls warrant the proper performance of our web servers in case of DDoS attacks while in the case of any software issue, we have administrators monitoring the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages come with a 99.9% uptime guarantee. As a matter of fact, you won't notice any downtime or service interruptions at all due to the fact that we use an innovative cloud platform and instead of handling everything on one server as most companies do, we have separate clusters of servers that manage each service - files, e-mails, Control Panel, databases, etcetera. We also have a customized load-balancing system, so our website hosting service is considerably more stable in comparison with what you'd typically find on the market. To make sure that nothing will disrupt the work of your sites, our web server facilities have diesel powered backup generators and a number of different Internet providers. We've got hardware and software firewalls to stop DDoS attacks and administrators keeping track of the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel powered backup generators. Additionally, we work with new hardware for the physical web servers where the VPS accounts are set up to steer clear of any chance of hardware malfunction and each and every part has been tested carefully. The security of your information is guaranteed through enterprise-level hard drives working in RAID and the uptime warranty time includes all maintenance procedures, so your web sites are going to be up and running basically without any disturbances. Our competent administrators will resolve instantly any software issue which may surface, so even if there's a problem with another VPS server account on the physical web server, your VPS isn't going to be affected. The server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you purchase a dedicated server from us, we guarantee that it will be functioning at least 99.9% of the time. For a start, your hosting server will be constructed with new and thoroughly tested hardware components and we'll not make any compromises with that. Our data center at the heart of Chicago offers powerful diesel backup generators, so in the case of a power outage your hosting server will still be working and with several redundant Internet providers, your sites will be accessible if there's any connection difficulty. In the event of any unpredicted circumstances, we've got qualified system admins which keep track of all servers constantly and they can take action promptly to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the undesired traffic in the event of a DDoS attack.