Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour answer guarantee with all our Linux hosting plans packages, which means that every single support request you submit will be responded to within 1 hour maximum. Our support crew members have been educated to easily deal with any issue and to offer you relevant information on any issue that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a group of certified techs that are ready to answer your query quickly. It is easy to get in touch with the tech support team staff by launching a help support ticket from your Control Panel or by submitting us an e–mail. On business days, you can also call us on the phone or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in an in depth practical knowledge base into the Control Panel so you might get hold of valuable step by step details whenever you want. Each section of the Control Panel features its own contextual help area presenting a group of how–to articles. We have also prepared video clips to present you with a more effective idea of the best way to accomplish any presented job.