Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Control Panel you can find a detailed Help Center section featuring various how–to articles and frequently asked questions. They are compiled by our support team of competent techs. Just type in your question and our smart system will show you the most suitable answer.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of step–by–step video tutorials that visually illustrate how you can fix a common problem related to your Linux hosting plans account. You’ll find the videos in the Help Center section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer care service with a 1–hour response guarantee. A group of seasoned techs will be online for you to respond to all the queries that you might possibly have. During non–peak periods, an answer will be supplied in even less than twenty minutes.