1 hour ticket response
We are dedicated to offering a swift and adequate reply to each helpdesk ticket posted by a customer. Our practiced customer service team members will review your request and will think of the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average helpdesk ticket response time has proved to be 20 minutes.
A Premium–Quality Customer Care Service
Our tech support team members have substantial experience in the Linux hosting plans business and are practiced enough to supply a rapid answer to your problem. If, however, the problem at hand is not within the competency of a tech support engineer, the ticket will be sent to a programmer or administrator for further assistance.
A User–Friendly Help Center
To help you get a quick hint on how to use a particular feature, we have incorporated a truly user–friendly Help Center section in your Control Panel. You can search through an enormous collection of web hosting account management articles and website management articles, have a gaze at our F.A.Q. database or check out our how–to video tutorials.