Support and Help Channels
A 60 minutes Ticket Answer Warranty
Each ticket you post to our customer help and support Dept will be answered within less than 1 hour. All common issues are going to be taken care of as quickly as possible. Yet, if the support inquiry you have sent us needs some help from a proficient technician, we are going to address the ticket to him and will let you know about the postponement.
Top–class Tech Assistance Service
Our technical help and support Department will be online for you round the clock to to take care of all service request tickets that you send. We offer tech support for all software programs that are pre–configured on your hosting server. These include our custom created Control Panel, the preferred Operating System and the server administration panel (with regards to the VPS type).
An Educational Help Zone
A comprehensive and routinely updated collection of articles is included in our custom–built Control Panel. It includes quick tips on how to conduct all the standard web site control tasks. The Help zone supplies exhaustive how to articles and reviews and step by step video courses. You can access the Help area by hitting the Help or Video buttons in the top right side of each Control Panel section.