Q: What exactly does website migration mean and what does it include?
A: When your present hosting provider can no longer measure up to the requirements of your site, or if you suffer from frequent downtime, or if you have to wait for hours for the client support staff to respond back to you, it might be a clever idea to swap your web hosting provider, i.e. to move all the files for your sites together with your databases from your current provider to your new provider. At Hosting in Five, we are aware that this can often be difficult and time–consuming. For this reason, we’ll accomplish all that for you at no cost!Our experienced technical team members will migrate your website content from your current provider to us. Our techs have a lot of experience with web site migration and are able to handle anything – from a typical WordPress–powered weblog or Joomla™–powered site, to a very complex, custom–made app.
Q: Just how long will it take for my web site to be moved over to your platform?
A: We strive to implement all website migrations ASAP. Nonetheless, we do not have a fixed time frame for website migrations. There are different factors that you need to take into account – the sheer size of your site and the workload of our web site migration staff, etc. We constantly try to perform each migration within 48 hours. With less sizeable sites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy concerns me. What info do you need?
A: Yep. We will need to have the name of the site that you want us to transfer. We will also require a way to access your present web hosting account so that we can get the content pertaining to your web site.
Q: My current web hosting account has sensitive data inside. How can I trust you?
Q: Will my site be unavailable during the transfer?
A: Your web site will continue to work just like it did before with your former web hosting provider. Once we have finished the transfer, your website will be configured to work on our platform and we will alert you to preview it. If everything is functioning correctly, all you will have to do is edit the NS records corresponding to your domain. Your website will be migrated to us without any downtime.
Q: Will my present hosting provider learn that I’m leaving them?
A: Nope. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Does it make any difference what platform my present provider is using?
A: We can migrate your website from any web hosting provider or any Linux–driven web hosting platform provided that we can access the Control Panel and there is FTP access available.The only web sites that we’re unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.